Trade customers apply for a trade account here
|About Us Nathalie French is a trademark of Princess Bijoux Tiaras Ltd., a trade distributor retailing fashion accessories of distinction.|
We are based in the U.K. and our contact details are as follows:
Princess Bijoux Tiaras Ltd
2 Halmshaws Court, High Street
Tel 01469 589646
Fax 01469 589647
VAT Registration No.: GB 836 5828 91
Company Registered in England No. 4874775
If you have any suggestions or comments about our products or services, please email us for a personal reply, at firstname.lastname@example.org
|Making A Purchase Prices exclude VAT which is shown separately at Checkout. Postage depends on order value and the cost is clearly displayed before you complete your order. Overseas customers, please request a quotation including shipping.|
Only Registered Wholesale Customers may buy online. A username and login is supplied after completing our Application Form available here. You agree that your login details are strictly confidential and will not be passed to any other party.
To buy any of our products, just browse our Online Catalog, click on any items that you wish to buy and put them into your Shopping Cart. After making your selection, click on "Checkout" and you will be asked for a few details that we need before we can satisfy the order.
You can correct any mistakes , e.g. change the product or quantity, or delete items, by viewing your Shopping Cart and making any changes there. You are only committed to order any item after completing our Checkout process, when a Receipt will be displayed that you can print for your records. You will receive an E-mail acknowledgement from us detailing your order. This does not constitute acceptance of your order and is for your information only.
Your goods will be booked to your account (if credit terms have been agreed), otherwise payment is accepted by debit or credit card. You may also order via phone or snail mail. A VAT Invoice will be sent separately on day of shipment.
|Shipping And Handling Goods are sent by 1st Class Recorded Delivery. UK Postage is charged on each order as follows:|
Orders value up to £10.00 : £4.95
£10.01 to £50.00 : £5.95
£50.01 to £100.00 : £6.95
£100.01 to £250.00 : £7.95
Over £250.00 : FREE
VAT is applicable to the above costs.
|Delivery Schedule All items shown on our website are in stock, in the unlikely eventuality the item is out of stock your order will be cancelled and you notified. All orders are despatched by Royal Mail, for the UK delivery is 2-5 working days (Standard) or the next working day before 1pm (Express). For International deliveries this could take from 10 days.|
|Back Orders Most items are held in stock but if any items are not available, we will back order for you. You will always be offered the option to cancel your order if you would rather not wait, back orders will be invoiced at time of delivery.|
|Tax Charges For orders made from the UK 20% VAT is added. EU-based customers outside the UK must enter their VAT Registration during Checkout, otherwise VAT will be levied. All other orders are VAT free.|
|Credit Card Security We accept online payment by Maestro, Visa and Mastercard via our secure server and all payments are verified before goods can be despatched. Additional security and verification measures are used to eliminate fraud. Your payment details are processed in a secure environment and details are not held in plain text on any web site.|
|Guarantee Please contact us within 24 hours of receipt should you wish to exchange faulty goods. Returns will not be accepted without our prior agreement. You can contact us at any time with any queries, comments or feedback. If you need to reach us, please email us on email@example.com, alternatively, you can call on 01469 589646 or write to us at 2 Halmshaw Court, High Street, Ulceby, DN39 6TG|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01469 589646 (International +44 1469 589646) or fax us on 01469 589647 or write to us at 2 Halmshaw Court, High Street, Ulceby, DN39 6TG|
EU Privacy & Electronic Communications Directive 2003
Nathalie French Accessories does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies cannot be used to identify you, or where you live or what you bought. More independent advice, from the UK Interactive Advertising Bureau, is available here
In order to delete a cookie from your system, please check your web browser's Help page and search for "Cookies". If you delete the wrong cookie, you may have to re-enter information again when you revisit the corresponding web site.
Princess Bijoux Tiaras Ltd. will not release your details to any other party for marketing or advertising reasons.
We may contact you with details of similar products, offers and services that we feel may be of interest to you, but if you prefer not to be contacted by us in the future, please advise by Email to firstname.lastname@example.org or write to us at the address shown in About Us.
|Returns Policy Unsuitable items can be returned for exchange or full refund provided they are returned within 7 days of receipt of goods. You must contact us prior to returning the items. All return postage costs are to be bourne by yourselves.|
|Remittance Terms Registered customers may place orders online and their account will be invoiced on the agreed standard terms. We also accept payment online by Maestro, Visa or Mastercard. We can also supply goods on payment with order (cheques) by mail or telephone order -- please contact us on 01469 589646 with your order details. We reserve the right to hold orders pending receipt of any payments that are overdue.|